Getting your first withdrawal right is the real test of any iGaming platform — this guide shows you how to pass it. Whether you are a seasoned player or a newcomer, understanding the cash-out process saves you time and frustration. Below we break down every step, from verification to wagering requirements, so you can enjoy your winnings without delays.
What You Need First
- A verified email address and phone number linked to your account.
- Proof of identity (passport, driver’s license, or national ID card).
- Proof of address (utility bill or bank statement dated within 3 months).
- A funded account with a minimum balance (usually the withdrawal minimum, e.g., €20).
- Completed wagering requirements if you used a bonus (calculate below).
- The same payment method used for deposit, if required by policy.
Account Setup
- Create your account by filling in the registration form with accurate personal details.
- Verify your email by clicking the link sent to your inbox.
- Complete the KYC (Know Your Customer) process by uploading the required documents in the “Account” section.
- Wait for approval — typically 24–48 hours but can be faster with clear scans.
- Set up two-factor authentication (2FA) for extra security.
- Head to the cashier at RoyalVegas and choose your preferred payment method to make your first deposit.
Wagering Calculation
Understanding wagering requirements is crucial before you request a withdrawal. Most bonuses come with a playthrough condition. Here is how to calculate the total amount you need to wager before cashing out bonus funds.
Important: The following example uses a typical welcome bonus package. Actual figures vary — always check the terms.
Formula: Wagering Requirement = (Deposit + Bonus) × Multiplier
Example:
- Deposit: €100
- Bonus: €100
- Wagering multiplier: 35x (bonus + deposit)
Calculation: (€100 + €100) × 35 = €200 × 35 = €7,000
You must place bets totalling €7,000 before you can withdraw any winnings from the bonus. Note that not all games contribute equally: slots usually count 100%, while table games may count only 10–20% or even zero.
To estimate your expected loss during wagering, use the game’s house edge. For a slot with 96% RTP (house edge 4%), the expected loss while wagering €7,000 is €7,000 × 0.04 = €280. So after meeting the requirement, your remaining balance is roughly (€200 + winnings) – €280. Note: This is a theoretical average — actual results vary.
For a visual breakdown, watch the video below:
Money In, Money Out
| Payment Method | Deposit Time | Withdrawal Time | Minimum Withdrawal | Fees |
|---|---|---|---|---|
| Visa/Mastercard | Instant | 3–5 business days | €20 | None |
| Skrill | Instant | 24–48 hours | €10 | None |
| Neteller | Instant | 24–48 hours | €10 | None |
| Bank Transfer | 1–3 business days | 5–10 business days | €50 | May apply |
| Cryptocurrency (BTC, ETH) | Instant after confirmations | Up to 24 hours | €20 equivalent | Network fee |
All withdrawal requests are subject to a processing period of up to 72 hours before being sent to the payment provider. Always choose the method that best balances speed and convenience for your region.
Safety & Licensing
This casino operates under a license from the Malta Gaming Authority (MGA) and the UK Gambling Commission (UKGC), ensuring strict regulatory oversight. All transactions are encrypted with SSL technology. Your personal data is protected in compliance with GDPR. For players from jurisdictions outside Europe, the platform also holds a Curacao eGaming license. Be aware that winnings from Curacao-licensed casinos may be subject to local income tax — consult your tax advisor. The casino promotes responsible gambling with deposit limits, self-exclusion tools, and links to organizations like GamCare and Gamblers Anonymous.
Fix It Fast
Even smooth processes have hiccups. Here are common withdrawal issues and how to resolve them:
- Pending withdrawal not processed after 72 hours: Contact live chat or email support with your transaction ID. Check if any documents are missing.
- Withdrawal rejected due to unfulfilled wagering: Review your bonus terms. Use the calculation above to confirm you have met the playthrough.
- Identity verification failed: Re-upload clear, high-resolution scans. Ensure the name matches your account exactly.
- Payment method not accepted for withdrawal: Choose a method that supports both deposits and withdrawals on the platform. If necessary, use bank transfer as a fallback.
- Withdrawal limit exceeded: Split your request into multiple transactions within the daily or weekly maximum.
- Currency mismatch: Verify your account currency matches the withdrawal method. Convert if needed via support.
Quick Answers
What is the minimum withdrawal amount?
The minimum varies by method, typically €10 for e-wallets and €20 for cards and bank transfers.
How long do withdrawals usually take?
E-wallet withdrawals are often processed within 24–48 hours, cards take 3–5 business days, and bank transfers may require 5–10 business days.
Do I need to verify my account before withdrawal?
Yes, KYC verification is mandatory before the first withdrawal. Submit documents early to avoid delays.
Can I cancel a pending withdrawal?
Yes, pending transactions can be cancelled from the cashier section as long as they have not been fully processed.
Are there withdrawal fees?
The casino does not charge fees, but some payment providers may impose their own currency conversion or network fees.
What happens if my withdrawal is rejected?
You will receive a notification with the reason. Correct the issue (e.g., submit documents, meet wagering) and resubmit.
Can I withdraw to a different method than my deposit?
Some platforms require the same method. For others, alternative withdrawal methods are allowed after verification.
Is there a maximum withdrawal limit?
Yes, limits vary by VIP level and game type. Check the terms and conditions for specific caps.
Worth Knowing
If your withdrawal is delayed beyond the standard processing time, take these steps:
- Check your account for any pending verification requests or incomplete information.
- Contact customer support via live chat or email (usually available 24/7). Provide your transaction ID and account email.
- If no response within 24 hours, escalate by submitting a formal complaint to the casino’s licensing authority (e.g., MGA).
- Document all communication and transaction screenshots for reference.
Most delays are caused by incomplete KYC or manual review of large withdrawals. Staying proactive minimizes waiting time.
With the right preparation and knowledge, withdrawing your winnings can be a straightforward process. Use this guide to navigate each stage confidently and enjoy the fruits of your gameplay without unnecessary stress.